Legal

Privacy policy

What we collect, why we collect it, and the control you keep over it.

01

What we collect

Account details you give us: name, business name, phone number and email.

Store operating data: products, orders, delivery addresses and payment status needed to run your shop.

Technical data: device, browser and log information used to keep the platform secure and fast.

02

How we use it

To run your store, process orders, move parcels through couriers and settle payments.

To provide support, prevent fraud and improve reliability. We do not sell your data.

03

Your customers' data

Customer information collected through your store belongs to you. We process it on your instructions as your service provider.

You remain responsible for handling your customers' data lawfully and respectfully.

04

Sharing

We share only what is required with payment gateways and courier partners to complete an order.

We may disclose information when required by Bangladeshi law.

05

Security and retention

Data is encrypted in transit, backed up daily and access is restricted to staff who need it.

We keep data for as long as your account is active, and for a limited period afterwards where the law requires it.

06

Your choices

You can export your store data, correct your details, or ask us to delete your account at any time.

Marketing messages always include a way to opt out.

07

Contact

Privacy questions can be sent through any channel on the contact page.